Custom Services > bBrands > Brand Differentiation

Custom Research Solutions

Be Different, Be Outstanding
Companies that are positively distinguished in the market are less likely to lose customers to competitors. A strong reputation, responsive service, and a variety of other factors have the potential to make a company stand out. BioInformatics offers Brand Differentiation Analysis to help life science suppliers determine if they really do stand out to potential buyers or if they are simply running with the pack. Using this powerful tool, you can learn which competitors potential customers perceive to be most similar and, thus, which companies will be seeking to acquire certain suppliers’ market share.



			Case Study: Where do I stand in the eyes of my customers? A leading research organization wondered how they measured next to other competitors globally. BioInformatics employed a Brand Differentiation Analysis to ask current and potential customers to rate our client’s similarity with a number of other organizations. Results provided striking evidence about which competitors posed the greatest threat. Our research brought other key competitors to light that had not been previously considered.

Understanding Brand Differentiation Analysis
Through our sophisticated online survey system, BioInformatics is able to perform Brand Differentiation analysis that examines the degree of similarity between suppliers. The closer customers perceive two companies to be, the more likely they will be to switch between brands. Conversely, the more dissimilar two companies appear to be, the less likely customers will be to switch allegiances. Respondents are asked to rate each brand pairing on a scale from 0 to 10, with 10 being the most different and 0 being the most similar. The results are then aggregated to create the spider-web diagram (below), which enables you to understand:
• Which brand(s) are closest competitors
• Each brand’s competitive position relative to other brands in attracting and satisfying customers

Click to enlarge
With this information, our client confirmed which brands they should guard their market share against and which brands from whom they can acquire new customers.

Delivering Results
Equipped with BioInformatics’ analysis and insights, our client is undertaking an effort to capitalize on their position in the market. Brand Differentiation Analysis has provided critical information about their position in the eyes of their current and potential customer bases.

To get more information on BioInformatics' Brand Differentiation or to discuss further details of your potential study, please contact us at 703.778.3080 ext. 12 surveys@gene2drug.com.